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Placement & Career Guidance Officer

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Amman, Jordan
Posted date:
December 5, 2022
Close date:
December 14, 2022
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Job Description


Job Code Title: Placement & Career Guidance Officer

Department/Office: United Nations Relief and Works Agency (UNRWA)

Duty Station: HQ Amman

Posting Period: 01 December 2022 - 14 December 2022

Job Opening Number: 22-Education-UNRWA-196472-R- (R)

Staffing Exercise N/A

United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Org. Setting and Reporting

UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change.

If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you.

The Placement and Career Guidance Advisor reports to Chief of Technical and Vocational Education and Training (TVET) and Youth Division.


Plays a key role on the development and implementation of UNRWA Placement & Career Guidance policies, strategies, toolkits, and guidelines across all Fields, ensuring alignment with the TVET & Youth strategy, any relevant technical instructions for TVET and the Agency’s Medium-Term Strategy.

Provides technical support, follows up on the implementation and capacity building of Field TVET staff, in the area of Placement & Career Guidance; taking into account cross-cutting issues such as education in emergencies (EiE), protection and gender standards into the programme plans and activities.

Supports the collection, monitoring, analysis and reporting of TVET & FESA/ESF related data/indicators, ensuring accurateness and timeliness, utilizing the electronic Placement and Career Guidance system (e-PCG) and the electronic Student Registration System (e- SRS) system as key data sources in coordination and cooperation with related staff at the Fields; supports the analysis, interpretation and reporting of performance data/indicators to UNRWA MTS Reports and for the Annual Operations Review (ARR) and the Annual Results Review (ARR), identifies issues and trends and makes necessary recommendations for improvement to the Chief TVET & Youth Division.

Provides technical support to Field TVET staff with regards to institutionalising linkages with the labour market to strengthen relations with regional employers, economic institutions, and other parties for the interest of enhancing market-relevance of TVET courses and for securing suitable On-the-Job Training (OJT) and employment opportunities for UNRWA trainees and graduates.

Supports the preparation, review, and delivery of information using a diversity of media such as project proposals, bulletins, business cases, reports, analyses, inputs to publications, concept notes, briefing notes, and other communication documents on the TVET and Youth programme for internal and external dissemination.

Support the implementation of research studies at the VTCs & FESA/ESF such as: Employer Perceptional Survey, Tracer Study, Graduates’ Exit Study, etc. Recommends changes to programmes to fit the needs of employers and the rapidly changing labour market.

Supports the management of the Agency-wide electronic Placement and Career Guidance system (e-PCG) and the electronic Student Registration System (e- SRS) system.

Supports the Chief of the TVET & Youth Division in:
- Setting direction for the Division’s activities and planning priorities and workflows;
- The development of communication material and in communicating the Division’s planning, key outputs and achievements;
- The implementation of programmatic priorities of the Division.
Performs other duties as may be assigned by the supervisor(s).


UN Core Values of Professionalism, Integrity and Respect for Diversity and Core Competencies of Communication, Working with People and Drive for Results apply by default.

Relating and Networking
Adapting and Responding to Change
Delivering Results
Creating and Maintaining Impact and Partnership
Problem solving and innovation
Learning and researching
Coping with pressures and setbacks

For guidance on how to prepare for competency-based interviews:


An advanced university degree in Social Science, Business Administration, Law, public relations or a relevant area.

Work Experience

At least seven years of experience in educational administration, career guidance and placement are required.

Including three years at technical and vocational training canters are required.

Are you currently residing in Duty station.  Please specify your current location is required.


Excellent command of spoken and written Arabic and English.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Type of Contract: Fixed Term Appointment

Duration of Contract: 3 years including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance and continuing need.

This vacancy notice is open to internal and external candidates. Only candidates residing in Jordan, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Jordan, and without a valid work permit, the appointment may be rescinded.

Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities.

A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post.

Only applications that have been fully completed in UNRWA’s online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate.

For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under “Category” RLG, scroll down to see all categories, then select their local grade.


Equivalency may apply for this post.

NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination.

Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered.

The Agency may disqualify applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending.

UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway; and such persons may be prohibited from employment with the United Nations.

The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework.

UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live.

For more details on UNRWA, please visit:

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her.

UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups.

At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

UNRWA Considerations
UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List.
UNRWA is a non-smoking work environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

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